Privacy Policy

Introduction

This Privacy Policy explains how Yuanzan Life collects, uses, stores, and protects your personal information. We are committed to protecting your privacy and being transparent about our data handling practices.

Data We Collect and Store

We use cookies and browser local storage to enhance your experience on our website. In accordance with GDPR requirements, we categorize data as follows:

1. Essential Cookies (No Consent Required)

These cookies are necessary for the basic functionality of the website and cannot be disabled:

Cookie consent preferences - Records your cookie choices (Retention: 1 year)
Language preference (NEXT_LOCALE cookie) - Remembers your selected language
Cookie consent logs - We record your consent choices on our backend servers (including timestamp, IP address, browser information, consent categories) for GDPR compliance auditing (Retention: 1 year)
Floating toolbar preference (local storage) - Remembers whether you collapsed the consultation toolbar

2. Functional Cookies (Requires Your Consent)

These cookies enhance your experience but are not essential, and will only be enabled with your consent:

Search history - Remembers your recent search queries (maximum 10 items)
Inquiry submission records - Tracks form submission status for certificate download access (valid for 3 days)
Inquiry form information - When you submit an inquiry, OEM/ODM request, or consultation through our website forms, we collect company / organization, contact person, country/region, contact phone, email, notes, product category, estimated annual volume, and UTM attribution parameters provided in the URL. This information is used to respond to your inquiry, evaluate channel performance and support business follow-up only when permitted by your consent choices.
Store display preference - Remembers whether you selected card or row view in the store
Discover intro display state - Remembers for a short period whether the localized intro animation was already shown

3. Analytics Cookies (Requires Your Consent)

These cookies help us understand how visitors use the website, and will only be enabled after you accept analytics cookies:

Page visit statistics - Understand which pages are most popular
User behavior analysis - Improve website user experience
Performance monitoring - Identify and fix technical issues
Marketing attribution parameters from URLs, such as UTM parameters and campaign click identifiers, only after analytics cookies are accepted

We manage website analytics tags through Google Tag Manager. GTM, GA4, Microsoft Clarity, analytics tags and related measurement are loaded only after you accept analytics cookies.

4. Advertising Cookies (Not Currently Used)

We do not currently use advertising cookies or advertising tags:

No ad delivery cookies are currently set by this website
No advertising audience or personalization tags are currently loaded
No cross-site advertising tracking is currently used
If advertising tags are introduced later, they will require your advertising cookie consent before activation

Current Google Tag Manager, GA4 and Microsoft Clarity integrations are treated as analytics tools and are loaded only after analytics consent. Google advertising consent signals remain denied.

Your GDPR Rights

Under the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the following rights regarding your personal data:

1. Right of Access

You have the right to know what data we have collected about you. Locally stored data can be viewed through browser developer tools (F12 > Application > Local Storage). To query cookie consent logs recorded on our backend servers, please contact us.

2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update your preferences through the Cookie Settings dialog in the footer.

3. Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data. You can clear local storage through browser settings, or contact us to delete cookie consent logs on our backend servers.

4. Right to Restriction of Processing

You have the right to request restriction of processing your personal data. You can disable functional, analytics, and advertising cookies through the Cookie Settings dialog.

5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Please contact us to obtain a copy of your data.

6. Right to Object

You have the right to object to our processing of your personal data, especially for marketing purposes. You can reject non-essential cookies at any time through the Cookie Settings dialog.

7. Right to Withdraw Consent

You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You can change your preferences at any time through the Cookie Settings dialog in the footer.

8. Right to Lodge a Complaint

If you believe we have violated GDPR, you have the right to lodge a complaint with a data protection supervisory authority. EU Data Protection Authorities list: https://edpb.europa.eu/about-edpb/board/members_en

How to Manage Your Data

Via Cookie Settings

Click 'Cookie Settings' in the footer to open the preferences dialog and update optional cookies at any time.

Via Browser Settings

Clear your browser's local storage through Settings > Privacy > Clear Browsing Data.

Via Developer Tools

Open browser developer tools (F12), go to Application > Local Storage, and manually delete items.

Data Retention Period

In accordance with the data protection principle of storage limitation, we only retain your personal data for the necessary period:

Cookie consent records (local storage): Retained for 1 year, after which consent will be re-requested
Cookie consent logs (backend servers): Retained for 1 year for GDPR compliance auditing, marked as expired but not automatically deleted after expiration
Search history: Maximum 10 records retained, you can clear at any time
Inquiry submission records: Valid for 3 days, then automatically expires
Inquiry form information: Retained until inquiry processing is complete, you can request deletion at any time
Floating toolbar preference: Retained for up to 1 year, then reset to the default expanded state
Store display preference: Retained while functional cookies are allowed, and can be cleared from your browser settings
Marketing attribution records: Retained for up to 90 days when analytics cookies are allowed
Discover intro display state: Retained for up to 7 days when functional cookies are allowed

Data Controller Information

We disclose the identity and contact details of the data controller:

Company Name: Yuanzan Life Science Technology Co., Ltd.

Registered Address: Shanghai, China

Contact Email: yzsm@yuanzan.com

Data Protection Officer: To contact our Data Protection Officer, please send an email to the above address with the subject 'Data Protection Inquiry'

Data Security and Privacy Commitment

We commit to: (1) Not selling your personal data; (2) Sharing or processing only the necessary data when you have given the relevant consent, when required to perform our services, when required by law, or when handled by contracted service providers under appropriate safeguards; (3) Taking appropriate technical and organizational measures to protect your data; (4) Using data only for related purposes such as website operation, service improvement, channel performance evaluation, and responding to your inquiries.

Legal Basis for Data Processing

The legal basis for processing your personal data is as follows:

Essential Cookies: Based on legitimate interests and necessary for website operation
Functional Cookies: Based on your consent
Analytics Cookies: Based on your consent
Advertising Cookies: Not currently used; if introduced later, they will be based on your consent
Inquiry form information: Based on processing necessary for pre-contractual requests

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your GDPR rights (access, rectification, erasure, restriction, portability, objection), please contact us:

Email: yzsm@yuanzan.com yzsm@yuanzan.com

We will respond to your request within 30 days.